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Planning, Design, and Implementation

Analysis of the customer's business requirement for intra and inter-company communications with colleagues, customers, and suppliers.

Determination of the appropriate systems architecture along with the required hardware and software to support the business requirements of the customer.

Determination of the physical and network environment to support the application.

Determination of a comprehensive project management plan.

Development of an implementation plan.

Acceptance testing requirements.

Initial and ongoing training.

Network Assessment

Comprehensive review of the customer's network infrastructure.

Review of the current network LAN/WAN architecture, the network hardware capability, and the networks' ability to support QoS controls to ensure adequate bandwidth in the critical path for Video.

Determination of network availability requirements, fault tolerance and throughput required for smooth network performance.

Ongoing monitoring services for 7x24 network availability and performance. NOC (Network Operations Center) will monitor the network 7 x 24, alerting the customer, and remediating performance or availability issues.

Helpdesk

Consult LPS Associates technical representatives, including tier 1, 2, and 3 support and solution engineers.

Ensure your technology investment; includes both hardware and software warranty.

Receive e-mail notification when new software updates become available

Obtain product support for software up to five years after product “end of life”.

Access both current and previous software releases.

Receive software upgrades for new functionality, standards, and features as they are available

Acquire 24/7 access to the LifeSize knowledgebase, including LifeSize Tech Notes.

Maintenance/Extended Warranty

Ensure your technology investment; includes both hardware and software warranty.

Receive e-mail notification when new software updates become available.

Obtain product support for software up to five years after product “end of life”.

Access both current and previous software releases.

Receive software upgrades for new functionality, standards, and features as they are available.

Acquire 24/7 access to the LifeSize knowledgebase, including LifeSize Tech Notes.

Advanced Replacement

Receive advanced replacement parts; parts are dispatched on the day your request is submitted.

Avoid service costs for sending parts directly to your business or designated location.

Installation

Obtain pre-installation advice for configuration of your environment, including.

Room layout and lighting.

Optimal display technologies

Network topology options and configuration.

Installation of all components.

Receive basic training on end user and administrative functions for the LifeSize products you have selected.


	Services That Allow You to Rest at Ease While Our Solutions Help Drive Your Business


	We offer a core suite of services to identify the appropriate video solution for your business and follow through with service options that ensure that your equipment and services perform at an optimum level, maximizing your utility and return on investment. Planning, Design, and Implementation Analysis of the customer's business requirement for intra and inter-company communications with colleagues, customers, and suppliers. Determination of the appropriate systems architecture along with the required hardware and software to support the business requirements of the customer. Determination of the physical and network environment to support the application. Determination of a comprehensive project management plan. Development of an implementation plan. Acceptance testing requirements. Initial and ongoing training. Network Assessment Comprehensive review of the customer's network infrastructure. Review of the current network LAN/WAN architecture, the network hardware capability, and the networks' ability to support QoS controls to ensure adequate bandwidth in the critical path for Video. Determination of network availability requirements, fault tolerance and throughput required for smooth network performance. Ongoing monitoring services for 7x24 network availability and performance. NOC (Network Operations Center) will monitor the network 7 x 24, alerting the customer, and remediating performance or availability issues. Helpdesk Consult LPS Associates technical representatives, including tier 1, 2, and 3 support and solution engineers. Ensure your technology investment; includes both hardware and software warranty. Receive e-mail notification when new software updates become available Obtain product support for software up to five years after product “end of life”. Access both current and previous software releases. Receive software upgrades for new functionality, standards, and features as they are available Acquire 24/7 access to the LifeSize knowledgebase, including LifeSize Tech Notes. Maintenance/Extended Warranty Ensure your technology investment; includes both hardware and software warranty. Receive e-mail notification when new software updates become available. Obtain product support for software up to five years after product “end of life”. Access both current and previous software releases. Receive software upgrades for new functionality, standards, and features as they are available. Acquire 24/7 access to the LifeSize knowledgebase, including LifeSize Tech Notes. Advanced Replacement Receive advanced replacement parts; parts are dispatched on the day your request is submitted. Avoid service costs for sending parts directly to your business or designated location. Installation Obtain pre-installation advice for configuration of your environment, including. Room layout and lighting. Optimal display technologies Network topology options and configuration. Installation of all components. Receive basic training on end user and administrative functions for the LifeSize products you have selected.
	Datasheets
	LPS Associates LLC (800) 856-9610
	copyright 2009, LPS Associates, LLC (800) 856-9610 contactus@lpsassociates.com